Episode 3
Figure out the foundations

Tim Zhou
Meet the Cast

Henri Rufin
“At Radiall, we learn by doing and we believe in proof of concept. AI is definitely something we want to investigate. While we must deal with extra care with generative AI, we can not stay idle and be scared by the danger these technologies hold. We have started an AI initiative which, I hope, will lead us someday to deliver new services to support data literacy and data governance across the company. We work closely with IT and security departments to minimize risk, but also by establishing a trusted group of people to experiment alongside you, before rolling something out to the public.”

Rahul Gupta

Martin Sahlin
“Everyone is talking about AI, but many don’t know why or what to do with it. In order to get the right outcome and not to go down the wrong path and believe in something wrong, initiatives and investments in AI need to have a very clear and particular challenge in mind. What’s more, there needs to be a tangible measuring of the outcome.”

Filippo Orlando

John Delligatti

Priscila Papazissis
“AI is transforming access to data and analytics and promoting data driven decision-making in my organization. It brings about the opportunity to capture, treat and show huge amounts of data in faster ways than ever before thanks to machine learning algorithms. Now the time between the business event and collecting the results has reduced so we are informed faster and can make decisions that make a difference.”

Mario De Felipe Pérez
“We are relying on specialized partners to deploy the technology. If it reaches sufficient maturity and relevance within the company, we will consider incorporating specialized personnel. What we are doing is training many people within the company in Artificial Intelligence. Mainly, we are working on how to use Generative AI to increase productivity in our call centres and in departments such as legal, financial or marketing.”

Deepa Tambe
“In healthcare we collect tons of data from every interaction with patients and machines. What we need is the use of data for building insights. Predicting the pressure points, predicting the flow of patients in the emergency department and the resources needed to cater to the high demand of the hospitals are areas I believe it could really help. We are already using predictive analytics and alerting mechanism to notify operational teams for the correct bed type requirements. This was developed during the peak of the pandemic which hospitals found very useful.”

Mark Little
“We’ve used AI for a number of things. The one we have seen the biggest return from is sentiment analysis. Using the technology, we can look at all our reviews from across a number of platforms and get a general idea of how we are performing. Without it we’d have to spend hours collating and reading all the text.”

Calum MacIver

Dave Elliot

Mitul Vadgama
“AI has the potential to transform financial services, such as banks, by providing personalized services, enhancing security, optimizing operations and enabling data-driven decisions. Adopting AI technologies can help banks stay competitive in a rapidly evolving industry, while delivering better services to their customers.”
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The success of AI initiatives hinges on the quality and accessibility of data. Despite organizations clamouring to reap the benefits, many overlook the critical first step of establishing a solid data foundation.
Our host, AI expert Ronald van Loon, sits down with Tim Zhou, Accenture’s Managing Director of Data & AI, to explore the importance of trusted data to bringing impactful AI to the enterprise. From cracking the code on data quality, to practical insights and real-world examples of AI success stories, this conversation is designed to provide valuable lessons that inspire you to continue your AI journey.


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The success of AI initiatives hinges on the quality and accessibility of data. Despite organizations clamouring to reap the benefits, many overlook the critical first step of establishing a solid data foundation.
Our host, AI expert Ronald van Loon, sits down with Tim Zhou, Accenture’s Managing Director of Data & AI, to explore the importance of trusted data to bringing impactful AI to the enterprise. From cracking the code on data quality, to practical insights and real-world examples of AI success stories, this conversation is designed to provide valuable lessons that inspire you to continue your AI journey.
Character Spotlight

Tim Zhou
We’re at the last moment before AI gets embedded into all aspects of knowledge work. Get our companion guide on how to turn big data into better, trusted data to realize the value of generative AI.